Our Vision
By putting quality first in everything we do for our residents, relatives and staff, we aspire to be the most respected and successful care provider.

Our Mission
Is to always focus on improving and developing:

• the quality of the care, hospitality and choice we offer our residents;
• the quality of our staff, their experience, development and behaviour;
• the quality of the environments we choose and the buildings we operate;
• the quality of our systems and our financial performance.
  

Our Values
What we do is important. We work together to make quality our way of life. We respect, support and strive to improve the communities we serve. We are honest, fair and ethical in everything we do. We recognise and appreciate the individual in all of our residents and staff. We accept responsibility for our actions. We make life and work meaningful and enjoyable for all.

Barchester vs. Minimum Requirements

* Royal College of Nursing recommends 3.86 direct care hours per resident per day(Source: Age Action Cost of Care Report 2007). INHO Survey 2006 found average of 2.4hrs per person per day nationwide. Knightsbridge provides >4hrs pppd.

+ Current spatial requirement under 1990 Act & 1993 Regulations. New requirements under HIQA = 4m2 combined (day and dining). Knightsbridge provides >6m2 and >3m2 respectively.

± Current room size requirement. New requirement under HIQA = 12.5m2. Knightsbridge provides >18m2(excl ensuite).